CONTACT CUSTOMER SUPPORT

If you have any questions regarding your order, size selection, fit, stock status or anything else, please feel free to send us an email or call us directly.

Telephone: +45 8641 6511
E-mail: webshop@green-comfort.com
E-mail: info@green-comfort.com

Phone hours for Green Comfort and webshop:
Monday - Friday: 10:00 - 14:00

STAFF GREEN COMFORT

Jesper Stærmose
CEO

Peter Akselsen
Assistant Director / COO

Glenn Rose
Sales Manager

Connie Døssing
Key Account Manager

Helle Petri
Key Account Manager Norway

Andreas Holmbech
Salesman

Carsten Jørgensen
Sockwell Zealand

Lars Kastrup Jensen
Aetrex and Sockwell

Ole Madsen
Purchasing and Internal Sales

Sabine Gaarsvig
Customer Service Assistant

Jacqueline Resbo (Barsel)
Design & Product Manager

Louise Lyngesen
Design & Product Coordinator

Anja Nikolajsen
Accountant

Anja Kornum Gjesing
Accounting Assistant

Bo Rio Styhm
Warehouse Manager

Lene Bendtsen
Warehouse Assistant

Lars Justesen
Warehouse / Webshop

Casper Benjamin Holm
E-commerce Manager

Tenna Kastrup
Art Director / Marketing Manager

Elsebeth Nielsen
E-specialist and Platform coordinator

Kontaktformular

Frequently asked questions

What payment methods can I use?
We accept payment by Visa, MasterCard, Maestro and MobilePay.
 
How long is the delivery time?
1-3 business days in Denmark. 3-7 business days in Norway. We strive to deliver as soon as possible after the order is placed. Delivery is by GLS in Denmark and PostNord in Norway.
 
How can I complain about a product I bought on green-comfort.com?
Please contact customer service by phone or email if you wish to make a complaint.
 
I have a complaint about an item purchased in a physical store. What should I do?
You should contact the retailer where the item was purchased. They are responsible for handling your complaint when you buy in a physical shop.
 
What is Club Comfort?
Club Comfort is our customer club. As a member you have access to a range of benefits. Read more about Club Comfort.
 
My Club Comfort welcome discount code does not work
Are you experiencing problems using the code or not receiving it at all? Please contact our customer service by phone or email.
 
Where can I find a Green Comfort retailer?
Our footwear is sold nationwide. We work more closely with selected stores through our partner programme. Here you will usually find a larger selection.
- See all retailers here.
- See all partner retailers here.
 
How do I maintain my Green Comfort footwear?
We recommend that you purchase care products to maintain your footwear from the start. If you have any doubts about which care product to purchase, please contact our customer service.
- See all care products here.
 
Can I have my feet scanned?
Yes, we have foot scanners in selected stores. You can find the list here. By having your feet scanned, you can get proper advice on which shoes and inserts suit your feet best.
 
What is EnergySole™?
Our unique EnergySole™ provides amazing cushioning. At the same time, the super-elastic undersole design activates the foot's small and large muscles. This increases blood circulation in the feet and legs and counteracts fatigue. What's more, it can never be worn flat. EnergySole™ is used in virtually all our footwear.